News & Resources

What we've shipped lately.

Jul 1, 2026

New Foreclosure Workflow Enhancements Enable Direct Third-Party Task Collaboration

Law firms, legal networks, and delegated agents now receive, complete, and update assigned tasks directly inside LoanQuest via secure joint sign-on — replacing email exchanges and fragmented updates with real-time, audit-ready tracking.

"By enabling third-party task execution directly within the workflow, we're reducing friction and giving servicers a more transparent, real-time view of every action taken on a file."
— Chuck Martisek, Director of Default
Jul 1, 2026

Major Enhancement to Bankruptcy Management Workflow

LoanQuest Servicing now automatically identifies, classifies, and applies prepetition and postpetition payment activity directly within the loan's transactional history — in real time, with a full audit trail.

"By embedding automated pre and postpetition logic directly into the loan history, we're giving servicers the precision, efficiency, and confidence they need to support borrowers and meet regulatory expectations."
— David Dill, Director of Servicing
Oct 20, 2025

Alchemist Solutions Announces Integration with LoanQuest

A new secure API integration brings AI-enabled pre-underwriting, smart consistency checks, and human-in-the-loop quality control directly into the LoanQuest LOS.

"Together, MortgageFlex and Alchemist are helping financial institutions modernize their lending operations and deliver exceptional borrower experiences with our new cloud-native LOS, LoanQuest."
— John McCrea, Chief Revenue Officer
From the archives

Chrisman Commentary features & news releases.

Recovered from the MortgageFlex archives — our recurring features in Rob Chrisman's daily mortgage commentary, plus company news releases.

May 1, 2026Chrisman Commentary

The Chrisman Commentary

MortgageFlex is rolling out a powerful set of servicing enhancements designed to streamline default, bankruptcy, payment, and foreclosure operations. New Bankruptcy UI updates and enhanced BK payment handling give…

Read the postApr 2, 2026Chrisman Commentary

Chrisman Commentary – April 2, 2026

“ MortgageFlex is proud to participate in STRATMOR Group’s Solution Provider Advisory (SPA) program*, where experienced, strategic insight is helping accelerate our innovation. STRATMOR has helped MortgageFlex highlight…

Read the postFeb 13, 2026Chrisman Commentary

From The Chrisman Commentary – February 13, 2026

Compliant loan servicing is within reach! The timing couldn’t be clearer. With Cenlar’s acquisition by PennyMac making headlines, servicers are re-evaluating how much control they truly have over their portfolios. One…

Read the postFeb 6, 2026Chrisman Commentary

Chrisman Commentary 2.5.26

“The IMB Conference delivered a powerful reality check: lenders can’t win by being mortgage‑only shops anymore. The real growth belongs to those who position themselves as lifelong financial partners, staying connected…

Read the postJan 16, 2026Chrisman Commentary

From The Chrisman Commentary – January 16, 2026

During Stratmor’s recent Advisory Angle Panel Discussion , a key theme emerged around how Independent Mortgage Bankers can improve profitability and resilience in a challenging market. Panelists emphasized that IMBs…

Read the postDec 5, 2025Chrisman Commentary

From The Chrisman Commentary – 12/5/25

Lots of great discussion lately about MISMO and its importance to our industry. How is your LOS built? ​ The new MortgageFlex Cloud LOS, LoanQuest, uses MISMO enumerations at its core, ensuring industry-standard…

Read the postNov 20, 2025Chrisman Commentary

Chrisman Commentary – 11.20.25

Did you see today’s article in the Chrisman Commentary on servicing? It should be read by every lender. The point below is from David Spector, CEO of PENNNYMAC , it says it all. When people ask why MortgageFlex got into…

Read the postOct 30, 2025Chrisman Commentary

Chrisman Commentary 10.31.25

MortgageFlex has taken the spookiness out of the servicing conversion process, transforming what was once an expensive, year-long ordeal into a streamlined, weeks-long process. By leveraging proven data formatting tools…

Read the postOct 1, 2025Chrisman Commentary

From The Chrisman Commentary

“ MortgageFlex is heading to Las Vegas for the Mortgage Bankers Association Annual Convention & Expo! We’re excited to join industry leaders, innovators, and decision-makers at the biggest mortgage event of the year. As…

Read the postSep 12, 2025Chrisman Commentary

From the Chrisman Commentary

“Why Isn’t the Innovative Housing Showcase Making Bigger Waves? As our nation grapples with a housing crisis, it’s time to rethink what the American Dream looks like, and it doesn’t always mean a conventional property.…

Read the postSep 8, 2025Chrisman Commentary

From The Chrisman Commentary

MortgageFlex has really stepped up to address a major pain point in the mortgage servicing default industry: legacy systems that are often clunky and inefficient for managing defaults. With delinquency rates at 3.5%,…

Read the postAug 21, 2025Chrisman Commentary

From the Chrisman Commentary 8/21/2025

The tides are changing in the world of servicing. Are you getting left on a sandbar? The days of a three-day window to do a simple payment reversal are gone, and if you are a servicer struggling with tech built 50-plus…

Read the postApr 16, 2025Chrisman Commentary

Flex in the Chrisman Commentary Today

Lenders and Servicers, is it time to spring clean your outdated and inefficient tech stack? #MortgageFlex 
#mortgageflexone #los
#loanservicing
#flexrocks 
#servicingdisruption…

Read the postApr 14, 2025Chrisman Commentary

From The Chrisman Commentary

Consumer sentiment was first quantified in 1952. Last month it hit its second lowest level in 73 years . As one headline said, “From ‘anxious’ to ‘petrified.’” Great, but is the economy really that bad? There’s always…

Read the postJan 29, 2025Chrisman Commentary

From The Chrisman Commentary

MortgageFlex is excited to attend and exhibit at the MBA’s Servicing Solutions Conference & Expo in Dallas on February 4-7. MortgageFlex is bringing an innovative approach to servicing with a system inspired by decades…

Read the post
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