FOR IMMEDIATE RELEASE
MortgageFlex and Paymentus Win 2026 Connections Award for LoanQuest Loan Servicing
Award Recognizes the Partnership’s Success in Delivering a Modern Digital Mortgage Payment Experience for Servicers and Borrowers
JACKSONVILLE, Fla. – July 7, 2026 – MortgageFlex and Paymentus today announced they have been named recipients of the 2026 Progress in Lending Connections Award for their innovative integration of LoanQuest Loan Servicing with the Paymentus digital payment platform, delivering a modern, omnichannel payment experience for mortgage servicers and borrowers.
The award recognizes the successful partnership between MortgageFlex and Paymentus, combining LoanQuest Loan Servicing with Paymentus’ enterprise-grade billing and payment capabilities. Together, the companies provide mortgage servicers with a comprehensive digital payment solution that supports web and mobile payments, AutoPay enrollment, pay-by-text functionality, IVR-assisted payments, real-time notifications, and multiple payment methods including ACH/eCheck, debit cards, and digital wallets.
As borrower expectations continue to evolve, servicers must deliver the digital convenience consumers experience in other areas of their financial lives. The MortgageFlex and Paymentus partnership enables servicers to provide seamless, self-service payment experiences while maintaining the security, compliance, and operational controls required in mortgage servicing.
“This award validates our mission of helping servicers modernize every aspect of the borrower experience,” said John McCrea, Chief Revenue Officer of MortgageFlex. “By combining the flexibility of LoanQuest Loan Servicing with Paymentus’ proven digital payment capabilities, we’re enabling servicers to deliver the convenience today’s consumers expect while improving operational efficiency and scalability.”
“Payment processing is one of the most important and frequent interactions between a mortgage servicer and its borrowers,” said David Dill, Director of Servicing at MortgageFlex. “Our integration with Paymentus enables LoanQuest Loan Servicing clients to provide a seamless, digital-first payment experience while improving operational efficiency, reducing manual processes, and increasing visibility into payment activity. We’re proud that this partnership is helping servicers better serve borrowers while driving measurable business value.”
Beyond enhancing the borrower experience, the integration helps servicing organizations centralize payment activity, improve visibility into payment status, reduce manual processes, strengthen reporting and reconciliation, and decrease payment-related call volume. The result is a more efficient servicing operation that can scale while delivering exceptional customer service.
The Progress in Lending Connections Awards recognize the mortgage industry’s most impactful partnerships, integrations, and collaborative innovations. MortgageFlex and Paymentus were selected for their shared commitment to helping servicers improve efficiency, enhance borrower engagement, and accelerate digital transformation through innovative technology.
About MortgageFlex
MortgageFlex delivers cloud-native mortgage technology solutions that enable lenders and servicers to streamline operations, improve customer experiences, and scale efficiently. The company’s LoanQuest platform supports the entire loan lifecycle, helping financial institutions reduce complexity while increasing agility in a rapidly evolving mortgage market.
About Paymentus
Paymentus (NYSE: PAY) is a leading provider of intelligent cloud-based billing, payment, and interaction solutions. Trusted by thousands of clients globally, Paymentus powers the billing and payment experience for mortgage servicers and their borrowers. For more information, please visit www.paymentus.com/mortgage/.
Media Contact
John McCrea
Chief Revenue Officer
MortgageFlex
Jacksonville, Florida