The firm supports the MBA by sponsoring booth 400 at MBA Servicing.
Jacksonville, FL — February 15, 2024 — MortgageFlex, one of the industry’s original mortgage technology developers and creator of the first unified loan origination and its companion industry’s first cloud-native servicing platform, will send executives to the upcoming Mortgage Bankers Association’s Servicing Solutions Conference and Expo in Orlando, February 20-23, 2024. MortgageFlex Founder and President Lester Dominick and Senior Vice President of Business Development John McCrea will both be attending.
The company has sponsored booth 400 in the exposition hall.
“MBA Servicing is always an important show, and we’re proud to support the organization by attending,” said Dominick. “It is great to have customers in production on the new system, but there are still some who have not seen our new cloud-native servicing platform. It’s always fun to watch them experience it for the first time. They get very excited.”
That statement is backed up by Melissa B. Smith, Vice President at Liberty Home Mortgage Corp. “If we can service loans, we can increase our profitability. After seeing a demo of the platform, I was blown away by how visually appealing it was and how user-friendly the system was.”
Liberty was using what Smith called a “very unsophisticated” servicing system. What they needed, she said, was the ability to provide customers with a convenient platform to make payments and get information about their loans while feeling confident that Liberty was following all servicing policies, procedures, and requirements. In addition, Liberty aspires to sell directly to Fannie Mae and Freddie Mac, but they are still learning about servicing.
“The staff at MortgageFlex have years of experience in servicing and they are happy to share their knowledge,” Smith said. “They have built a system that makes it almost impossible to make mistakes.”
The new MortgageFlexONE servicing system uses an open, modern SQL database that provides the servicer with access to their data at any time at no extra cost. The system includes simple-to-use industry-standard reporting tools and provides access to third-party tools. Further, MortgageFlex has succeeded in simplifying the conversion of the servicer’s existing data through automated tools and other modern advanced technologies.
The platform is easy for both users and mortgage borrowers. It includes Multilingual tools that drive over 80% of all customer service inquiries to the web, saving servicers time and money. For users, it moves away from the 1960s era green screens that still lie behind most servicing software and exactly like the modern web apps in use today. There are no transaction codes to memorize to navigate the system. It’s all very intuitive, and work queue based, significantly reducing training time and errors.
Perhaps best of all, the updated servicing platform is built on the same intuitive user interface that has made MortgageFlexONE LOS so successful. The flexible design allows services to tailor the solution to meet data consistency and accuracy requirements while enhancing productivity. New implementations come with dedicated production, test, and report servers at the closest Microsoft data center.
Built-in, customizable templates for Foreclosure, Bankruptcy, and Loss Mitigation, equip the servicer’s staff to navigate any loan scenario with ease. Every step, from due dates to default, resides within the secure, unified platform, providing unparalleled control for even less experienced servicers.
To schedule a meeting with the MortgageFlex team at the show, call 1-860-460-7418.
About MortgageFlex
MortgageFlex Systems develops smart software solutions for the mortgage industry, offering the most cost-effective mortgage loan origination system and servicing software for retail, wholesale, and correspondent channels. The company offers the industry’s only tightly integrated origination and servicing software, along with 24/7 support, hosting, managed services, and implementation.
MortgageFlex Systems looks to cultivate a strong partnership and is dedicated to helping reach your optimal potential with our MortgageFlexONE platform.