Staying with an outdated and difficult loan servicing platform is not only costing you more money, but it’s also frustrating your staff and limiting your organization’s ability to stay competitive. 

Legacy loan servicing providers want you to believe that switching platforms is costly and risky. But that is because they don’t guarantee that data won’t be lost, they insist on high implementation fees, and have high servicing fees with hidden costs for accessing your data that they don’t tell you about upfront. 

This is frustrating for you. It’s frustrating for us too. 

We have a better system.

MortgageFlex Servicing is browser-based, flexible, and scalable. Built using the latest .NET technology, the system provides additional flexibility and reduced development time while allowing users to work from multiple locations via the Internet without additional communications equipment. 

Unlike many servicing systems, MortgageFlex Servicing features real-time updating with group-controlled payment processing, allowing your customer service representatives to have current loan-level information readily available.

The MortgageFlex Servicing Portal extends your customer service support to 24/7. The portal provides customer-friendly bilingual self-service support for the most common requests made to your customer service department. The information is presented in real-time and offers convenient access on multiple devices including web browsers, tablets, and phones. Customer satisfaction is improved while significantly reducing call volume to customer service.